Voice over Internet Protocol (VoIP) basically allows users to make voice calls over the internet. VoIP in Denver has replaced traditional landlines in homes for the most part, with a 25% decline in the number of people choosing landlines over internet calls. Businesses however have been slower in adapting to the new technology for a number of reasons. Before making a choice, it is a good idea to understand what each of these means.
Traditional landlines have some important features that are well adapted to business applications. Some of these features include three-way-calling, call waiting, voicemail, call forwarding, caller ID, call blocking and domestic and international calling. VoIP on the other hand offers all of these features, in addition to other features that would be extremely useful for a business of any size. Some of these extra features include calling and listening to voicemail remotely (such as on a tablet, smartphone or laptop), videoconferencing and managing applications, features and services online.
Reliability is another factor that you need to consider when choosing between the two. Landlines are inherently more reliable, since they are not electric powered. This means that in the case of power interruption, the phone line will still be working. VoIP on the other hand works using the internet, meaning that connectivity is largely dependent on power. If power was to go out, or the internet connection disrupted, the phone line won’t be accessible.
The cost factor is always an important consideration when figuring out which is the best communication method for your business. Landlines have become cheaper over the years, making them a cost effective form of communication. Things aren’t however that simple. Because of the additional features and services offered by VoIP services, the latter tends to be more value for money. These additional services may include unlimited domestic calls, free (although limited) international calls, free phone number and cheap international calls. Ceres Technology Group offers consultation for all your IT related needs, as well as cater for your business needs. With competent staff, accreditation and experience in the field, Ceres Technology Group is well placed to cater for VoIP in Denver in addition to a host of other IT related services for your business.
