Most people have never heard of IP telephone systems or have just never cared to learn enough about them to find them useful. However, there are many great benefits of using these systems and your NYC business could also benefit.
Cost
While most NYC businesses are only focused on the up-front costs it will take to install a telephone system, you should also consider the potential cost savings you will receive from an IP telephone. Public telephone networks can make long-distance calls more expensive because they are processed over regular commercial line configurations. However, Voice over IP (VOIP) calls travel through private data lines or through the Internet.
It will also cost less for equipment, manpower, lines and maintenance of IP telephone systems as all data and voice traffic from the organization is built into one specific network. This means you do not require separate tie lines.
Network administrators will also find that it is easier to use this type of system and you may actually be able to save on extra employees because there is only one network to contend with.
Media Services
You can usually have fax and voice service with a regular phone system though some will allow video services. However, most users require more media services such as instant message, video calls, transferring images and more. IP telephone systems provide many media options to its users, along with cell phone services.
Portability
Most regular phone systems provide you with a specific number that cannot be moved to another location. If your business grows too much for its current space, you will likely need to move to another, larger office. With a legacy phone system, you will need to disconnect services and reconnect them with a new number, causing all sorts of problems for your customers and your business. This means you may need to pay for two systems so you do not lose customer calls and all the customers will have to be updated on your new number.
IP systems do provide mobility of your number. No matter where you go, you can continue to use the same telephone number.
Controls
People, especially business people, want to feel in control of their surroundings. With an IP system, you will receive a control interface, such as a GUI, that will allow you to change services, options and features including presence information, speed dials, hold music, call blocking and more.
IP telephone systems in NYC are a new wave of technology that offers many great benefits. Allow Reliable Voice & Data to install your new VOIP phone.
