Tips for Selecting the Right Commercial Car Towing Company in El Paso TX

One cannot avoid car breakdowns, and when you are driving a commercial vehicle, an unexpected car breakdown means disgruntled customers and tarnished business image. In such dire conditions, it is extremely important to get help from an efficient commercial car towing company in El Paso TX to avoid further problems.

Many businesses that maintain a fleet of trucks or trailers partner with commercial car towing companies to help their drivers reach their destinations at or before ETAs committed to the customer. It is important to take the following factors into account to find the right commercial car towing company.

Hours of Operation

When looking for car towing service for your business fleet, it is important to choose a company that offers round-the-clock towing services. Finding such a company should not be a difficult task as most of the companies operating in the car towing industry offer their services 24 hours a day. However, it is important to read the fine prints of the contract. Make sure that the company you choose is ready to serve you on holidays as well.

Use of Technology

Commercial car towing often requires traveling long distances. Therefore, select a company that uses state-of-the-art GPS tracking and dispatching technology to track and locate their customers’ vehicles. This helps them reach you quickly and transport your truck to the desired destination with minimal loss of time.

Drivers’ Skills

Towing commercial vehicles is different from towing residential vehicles. This demands experience and skills. Therefore, partner with a company that hires highly trained and experienced drivers. You may also ask the company about their drivers’ training program to have more information about the skills and expertise of their drivers.

Towing Capacity

Determining the towing capacity of vehicles is extremely important. Towing capacity not only dictates the safety of your company’s vehicles and your drivers, it is also very important from legal aspect. There are laws regarding towing limits for vehicles, and you must abide by them to avoid legal complexities.

Response Times

Choose a company that offers quick and efficient commercial car towing service in El Paso TX. You don’t want your customer service representative to answer calls from infuriated customers, and therefore, you should partner with a car towing company that responds to urgent calls immediately and provides accurate ETAs.

You may also consider partnering with a car towing company that is located in vicinity of your frequent travel routes. This helps them reach your drivers quickly and provide immediate assistance.

When selecting a commercial car towing company, it is important keep these 5 factors in mind. Compare several companies and then select a company like Pantusa Towing & Recovery, LLC that can provide you high-quality commercial towing services in El Paso TX.

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